Check for a Firewall setting on your computer. ... Disable the Firewall on your computer and try the network scanning again. Temporarily change your firewall/security settings to allow network connection. Your computer's firewall/security software may be preventing the network connection from being established.Apr 11, 2019
How do I fix my printer that won't scan?
Turning the printer off and back on can also fix scanning and printing issues. This activity known as power cycling, which can reinitialize a scanner's configuration parameters. Switch off the printer and unplug its cable. Then plug in again and turn it on about 10 to 20 minutes later.Jan 15, 2020
Why won't my HP printer let me scan?
Turning the printer off and back on can occasionally fix scanning and printing issues. That is otherwise known as power cycling, which can reinitialize a scanner's configuration parameters. Turn off the printer and unplug its cable. Then plug the printer back in and turn it on about 10 to 20 minutes later.Feb 18, 2019
Why my printer can print but not Scan?
Check for a Firewall setting on your computer. ... Disable the Firewall on your computer and try the network scanning again. Temporarily change your firewall/security settings to allow network connection. Your computer's firewall/security software may be preventing the network connection from being established.Apr 11, 2019
How do I fix my printer not scanning?
- Check Platform Compatibility. ...
- Reset the Printer. ...
- Reinstall the HP Printer Software. ...
- Open the HP Print and Scan Troubleshooter. ...
- Check that the Windows Image Acquisition Service is Enabled. ...
- Turn Off Windows Defender Firewall. ...
- Reset the HP Printer & Scanner to Factory Default Settings.
Why will my scanner not Scan?
Check the cable between the scanner and your computer is firmly plugged in at both ends. ... If you're connecting the scanner to a USB hub, connect it to a port attached directly to the motherboard instead. Unplug any other devices, particularly scanning devices, that may be causing a conflict with the scanner.
How do I get my printer to Scan?
In Windows, go to Start > Scan > Settings > Devices> Printers & Scanners. Then, choose a printer and select Manage > Scanner > Open scanner > Scan. On a Mac, go to Apple Menu > System Preferences > Printers & Scanners. Choose a printer and select Scan > Open Scanner > Scan.Nov 12, 2021
Why my printer can print but not scan?
Check for a Firewall setting on your computer. ... Disable the Firewall on your computer and try the network scanning again. Temporarily change your firewall/security settings to allow network connection. Your computer's firewall/security software may be preventing the network connection from being established.Apr 11, 2019
How do I enable my printer to scan?
- Search Windows for your printer model name, and click the printer name in the list of results. HP Printer Assistant opens.
- Click Scanner Actions, and then click Manage Scan to Computer.
- Click Enable to activate the scan to computer option.