Check Firewall settings Firewalls or other security software could cause your Brother printer not to scan as it may reject the network connection needed for the network scanning software to work properly. To resolve this, disable the firewall from your computer and try to scan again.Jul 9, 2018
How do I get my Brother printer to Scan to my computer?
Place the document to be scanned on the scanner glass (Flatbed) or Automatic Document Feeder (ADF), depending on the model of your Brother machine. Press the Scan key on the Brother machine and select Scan to PC -> File, or Scan to File.Jul 29, 2016
Why my printer can print but Cannot Scan?
Check for a Firewall setting on your computer. ... Disable the Firewall on your computer and try the network scanning again. Temporarily change your firewall/security settings to allow network connection. Your computer's firewall/security software may be preventing the network connection from being established.Apr 11, 2019
How do I get my Brother scanner to work?
- Load your document on to your Brother machine.
- (Windows 8) ...
- Click Windows Fax and Scan.
- Click New Scan.
- If you have multiple imaging devices installed on your computer, choose your scanner and click OK.
- Set scanning options, and then click Scan.
- The scanned image will be displayed.
Why can't I Scan documents to my computer?
Check the Connection. Check the cable between the scanner and your computer is firmly plugged in at both ends. If possible, switch to a different cable to test for problems with the existing one. You can also switch to a different USB port on your computer to check if a faulty port is to blame.