Why am I getting charged twice for Planet Fitness?
Why am I getting charged twice for Planet Fitness?
According to Planet Fitness' FAQ page on its website, in order to have access to the gym facilities, there is an annual charge of $39 that "goes towards club maintenance and upkeep." This fee is due once a year and for a lot of people, that time of the year happened July 1, 2020.Jul 2, 2020
Does Planet Fitness charged twice?
Annual fees are billed to a member once per year. Your annual fee billing date is dependent on your join date and membership type. A staff member at your club can help you determine when your annual fee date is.
What are the hidden fees at Planet Fitness?
Customers should be aware that Planet Fitness charges a $39 annual membership fee that is typically assessed in October. This fee is affordable for people on a budget when contrasted with the majority of fitness companies who charge hidden fees of $75 or more.Dec 3, 2021
How do I get my money back from Planet Fitness?
No, Planet Fitness doesn't offer a refund if you cancel your membership early in the billing cycle. You can ask for a refund for an unwarranted charge by calling Planet Fitness' customer service department. The phone line is available 24 hours a day, 7 days a week.
Can I get my money back from Planet Fitness If I never went?
Unless your agreement is drastically different from any I've seen, your payment to the gym is the same whether you go or not. So no, you can't go back and get a refund...Feb 6, 2019
Can you dispute Planet Fitness charges?
You can dispute an overcharge by calling Planet Fitness' customer service department. The phone line is available 24 hours a day, 7 days a week. The hold time on the line is barely 5 minutes so a little patience and you will dispute your overcharge to alive agent.
What is the cancellation policy for Planet Fitness?
If you signed up for a no commitment or have been a member for longer than a year, there is no fee. To cancel Planet Fitness membership, you must first give 30 days' notice of cancellation. Planet Fitness membership cannot be cancelled by email or phone.
How do I file a complaint with Planet Fitness?
Issues can be reported to the PF Integrity Line – 24 hours a day - by either calling toll-free (844) 254-3065 or on the web at planetfitness.ethicspoint.com.