What equipment do I need to return to Verizon FiOS?
Re: What equipment do I have to return? You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.19 Jan 2009
How do I cancel my FiOS equipment and return?
- Track your equipment return.
- Check final bill status, pending refunds, restocking fees, etc.
- Confirm that Verizon has received your equipment.
How do I cancel my Verizon FiOS box?
If you'd still like to cancel, give us a call Monday Friday, 8:00 5:00pm EST, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, don't forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.
Where do I return my Verizon FiOS router?
Take the router to a UPS Store that accepts Verizon FiOS equipment returns. Have them mail it back, and be sure to get tracking information for the package!17 Aug 2019
What do you have to return when you cancel FiOS?
What is this? Post-cancellation, you must return all Verizon FiOS equipment within the next 30 days, packed in their original boxes. After attaching a shipping label to the box, you can either directly ship the box to Verizon or return it via designated Verizon stores near you.4 Jan 2022
Do I need to return Verizon FiOS modem?
To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected.
What do I need to return when I cancel FiOS?
Re: Canceling FIOS - What needs to be returned? Cable Boxes, and Routers get returned. cable cards can be seperate items, but are mostly already physically in the cable boxes. Remotes aren't terribly important, but return them anyway.11 Jan 2012
Can I return Verizon equipment to store?
To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Return Options: Return rented equipment to The UPS Store nearest you. Equipment serial numbers will be scanned and returned to Verizon.
Is there a fee to cancel Verizon FiOS?
The early termination fee is prorated, which means that as more time passes, you will pay less to terminate the fee. Early termination fees can cost a maximum of $350 and decrease by $15 per month.
What happens if I don't return FIOS router?
If you fail to return the equipment within 30 days of terminating the connection, Verizon will bill an unreturned equipment charge for each day that you delay in returning. You can return the equipment even after 30 days, but you must pay the fine amount along with it.4 Jan 2022
What do I do with my old Verizon Fios router?
Most likely it came with the service and still belongs to Verizon, which means they may charge you for it later if it isn't returned. You have 2 options: keep calling and try to get a mailing label. Or take it it a store. In either case keep the receipt.16 Dec 2013