What is Macy's return policy? Any new or gently used Cosmetic or Fragrance product purchased at Macy's that does not meet your needs will be accepted for return. Items purchased in a store must be returned to a store. Items purchased online can be returned by mail or to a store.
What does Macy's do with returned items?
They'll do it via your credit card, return label, packing slip, or even a registry number. If they can't find any evidence of your purchase, they'll typically give you store credit for the lowest selling price in the past 180 days.30 Nov 2020
Can I return makeup to Macy's without a receipt?
The answer is yes. Macy's return policy says it will accept returns without a receipt if the product still has the store's sticker, or you have a gift card receipt.23 Oct 2019
Does Macy's accept makeup returns?
Macy's: Yes, "cosmetics can be returned at any time after purchase in new or gently used condition." Even better: returns are free and you can return any time.20 Aug 2015
Can you get a refund if you don't have a receipt?
Under the Consumer Rights Act as long as you return an item within 30 days of purchase you can do so without a receipt and still have the right to a full refund. If you don't want to return or exchange the item then you can ask for it to be repaired.
How Much Does Macy's charge for returns?
It's free! Bring your item(s) along with the packing slip or receipt and the original form of payment to any Macy's store. *Free Returns exclude Gift Cards, food, gourmet gifts, Beauty Boxes, lamps, wall art, mirrors, furniture, mattresses & area rugs. Free Returns do not apply to international orders.
Does Macy's charge a restocking fee?
A restocking fee of 15% will be assessed. For Damaged/Defective merchandise please call Macy's Customer Service at 1-888-822-6229.
Does Macy's charge for returns?
It's free! Bring your item(s) along with the packing slip or receipt and the original form of payment to any Macy's store. *Free Returns exclude Gift Cards, food, gourmet gifts, Beauty Boxes, lamps, wall art, mirrors, furniture, mattresses & area rugs.
Can cosmetics be returned at Macys?
Any new or gently used Cosmetic or Fragrance product purchased at Macy's that does not meet your needs will be accepted for return. Items purchased in a store must be returned to a store.