In 2018, it was forced to close more than 500 outlets after a new delivery contract with DHL led to a chicken shortage. At the time, DHL said “operational issues” had delayed its KFC deliveries.12 ago 2021
What was the KFC crisis?
Background of crisis In February 2018, KFC's biggest nightmare turned into a reality. The famous fried chicken restaurant chain ran out of chicken due to supplier issues. This resulted in the company shutting down more than half of the stores in the UK.16 jul 2020
How does KFC manage supply chain?
KFC Supply Chain Management System make use of STAR SYSTEM which is a selection of alternative suppliers if their order for the day are unable to make it or the quality of the product is reduced. It is also used an assessment system which enable them to evaluate their supplier throughout the year.
How do you manage a supply chain?
- Set up a supply chain council. ...
- Make sure the supply chain itself has appropriate staffing. ...
- Implement effective technology. ...
- Maintain healthy supplier relationships. ...
- Collaborate in strategic sourcing. ...
- Focus on total cost of ownership (TCO) and not price.