- Travel Industry Program Support (TIPS) Domestic US Email: wecanhelp@amtrak.com. ...
- Reservations. Travel Agents Only: 1-800-TEL-TRAK (800-835-8725) ...
- Technical Support. Travel Agents Only: 1-800-525-2550. ...
- Customer Relations Department. Phone: 1-800-872-7245. ...
- Group Department (Reservations for 20 or More Passengers)
Does Amtrak have a chat?
Online Chat
How do I talk to a live person on Amtrak?
- 1-800-USA-RAIL (1-800-872-7245) TTY 1-800-523-6590.
- International Visitors. 1-215-856-7924.
- Group Travel Requests. 1-800-872-1477.
Does Amtrak charge for pets?
Pet parents will be charged $25 to travel with their furry friends. Pets in carriers must weigh 20 pounds or less. Pets must be placed under the pet parent's seat at all times during trip. Trips with pets may not exceed seven hours in length.