Walk-on's Sports Bistreaux is located in Tyler, Texas
Poorly managed.We arrived on a Friday night in March of 2021.A large group of people arrive after the dinner rush.A waitress took our order.That's right, just one.The restaurant manager would think of putting all of us on one waitress.Our table should have been worked on by at least three people.The manager should have assigned proper number of workers to make sure we were taken care of.After waiting 30 minutes for my first beer, I went to the front and asked to speak with the manager.He was summoned.I told him that we were the large table on the back wall and that he needed to make sure it gets done because there weren't enough wait staff taking orders.Before I turn away, I said, you must get involved and help out to make sure it gets done.I've worked in this business and know its management's responsibility to ensure customers are taken care of, and in some instances requires pulling out all stops to make sure it happens and that includes the manager getting his hands on things.It didn't happen here.I didn't see the manager again after I returned to our table.He didn't come to our table to make sure things were okay.
We'd like to get in touch with you to chat.You can email us at tyler@walk-ons.com with your contact information.We hope to address this with you soon, thanks for bringing this to our attention.
I was pleasantly surprised to find out that their burgers were well seasoned and cooked to perfect.Also.They loved their red beans and rice.
We're happy that you gave us a chance.Great food is what we're all about and we look forward to serving up another great burger when you want it.
While visiting the area, we tried this place for lunch.I ordered Duck and Andouille gumbo with my partner.Both were very filling and delicious.Our server was great.Will come back when in the area.
Thanks for sharing your feedback with us!Our teammate stepped up and gave you great service after hearing that your meal was excellent.Come join us soon!
American, Cajun and Seafood are included in the mix.They have a kids menu.Cheerleaders in small uniforms.The average is food.
It is our goal to serve a full 5-star experience to all of our guests, and we hope you will let us know what we can do better.Please send your comments to Tyler at tyler@walk-ons.comWe will work towards it.
The bar burger was delicious and came out hot.Not done or under down.The service was excellent and would recommend it to anyone.There is plenty of seating and free parking.
Thank you for the recommendation!We look forward to seeing you again, and we are thrilled to have hit the mark.
Tonight was the first time we have eaten at Walk Ons and I am sure it will be our last.We were seated very quickly with the exception of trying to sit a family of 4 with a four-year-old in the bar.We were seated in a more family friendly section after we were asked if this was okay.I know this is a sports bar, but football is not the only sport.Football was played on every TV in the place.We got our food and drink quickly.My wife ordered a shrimp po-boy and I ordered the classic burger.I get back to the issue here.The chicken wrap was ordered by my son.He said it was great.We can see if the food is good if my daughter eats it.It must have been good that she ate it.The shrimp po-boy issue is back.They don't devein the shrimp.My wife wouldn't have noticed it because the crust came off.That was the last time she ate her meal.When the waitress asked if everything was okay, I asked her about the process of deveining the shrimp.She asked the manager if they knew more because she saw them wash them.She told us that they don't devein the shrimp.I will never eat another one from here.I have eaten po-boy and fried shrimp many times.It is not appealing to us.We will come back because they have good food.