If you want to cancel Sinemia, you should know what to expect, including ButterTransaction fee and cancellation.

Members of Sinemia, the subscription movie ticket service that billed itself as the sober alternative to financially insolvent MoviePass, had difficulty seeing "Us" this weekend and it wasn't because of sold out theaters.Members were unable to purchase tickets through the Sinemia app for three days in a row.

Sinemia Support refused to make a public announcement that its service was down across the country, but it did inform customers via direct messages that the site was undergoing maintenance.

Sinemia is a non-refundable service according to the terms and conditions.Is it possible to allow the automatic updates for the Sinemia app on your phone?We expect the issue to be solved very soon with a new update.

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The problem didn't get fixed, but became worse as a number of subscribers with pre-paid yearly plans discovered their accounts had been canceled due to fraud.

By the time the article was published, representatives from Sinemia had yet to respond.

Fraudulent financial activity, using multiple Sinemia accounts on the same device, purchasing tickets for another person, but burnt subscribers who took to social media in droves this weekend found a different connection, according to the company's website.In one active reddit post, the common thread of canceled memberships was subscribers who spent more on movie tickets then their combined subscription and processing fees.

The company refused to refunds canceled memberships for the pre-paid monthly fees, but instead offered the difference between what Sinemia spent on movie tickets and the cost of the yearly membership, which amounted to a non-existent or minimal refund.

The cost of Sinemia's yearly subscriptions has been lowered in 2019, with an unlimited "March Madness" (MoviePass-like) movie plan now only costing $14.99/month for a yearly subscription, down from $29.99.

Since it made a push to become the MoviePass alternative this summer, Sinemia has had a number of bumps in the road, including a lawsuit over processing fees that forced the company to issue physical card that can be used at theaters.This weekend was the first sign that the subscription service might be following the path of MoviePass and unable to afford the movie tickets being purchased by so-called power users.

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Sinemia is a company in the entertainment industry.Sinemia also faces its own challenges of fraud.Sinemia has terminated a small number of user accounts for fraudulent activity after conducting a detailed fraud detection analysis.Sharing one's membership information to buy tickets for other people, or using multiple Sinemia accounts on the same device are examples of activity that qualifies as misuse of the user agreement.