- Go to Settings and make sure mobile data is switched on.
- If you have a 4G device, go to Settings and check 4G is switched on.
- Check your Network mode is set to automatic.
- Try turning you phone off and back on.
What can I do with my mobile data?
You can turn cellular data on or off to limit apps and services from using the cellular network to connect to the internet. When cellular data is on, apps and services use your cellular connection when Wi-Fi isn't available. As a result, you might be charged for using certain features and services with cellular data.
Why is my mobile data not working?
From the browser clear your cache, cookies, and history. In device settings, clear the browser app cache and data. Uninstall all apps you downloaded around the time the problem started. Update the time and date on the device and enable auto-update.
How do I activate mobile data?
Android. Go to Settings → Wireless & networks → Data usage and turn on Mobile data.
What happens if I turn off mobile data?
After turning off mobile data, you'll still be able to make and receive phone calls and get text messages. But you won't be able to access the internet until you reconnect to a Wi-Fi network. (And, of course, if at any time you truly need mobile data, you can just turn it on, use it, then turn it back off.