- Turn on your TV.
- Open the Prime Video app on your Android mobile device, iPhone, iPad, or Fire tablet.
- Select the Cast icon on your Prime Video app.
- Select the device that you wish to use.
- Select a title you wish to watch.
Why can't I get Amazon Prime on my TV?
Ensure your browser or app is up-to-date. If you're trying to stream from your mobile phone or TV, ensure you're using the latest version of the Prime Video app. You can check for the latest update in the browser setting, or the App Store on your phone, and TV. Install any available updates and restart your device.
Can I watch Amazon Prime on my regular TV?
The Prime Video app is available on a range of televisions, Amazon devices, mobile devices, Blu-ray players, games consoles and streaming media devices. Open your device's app store to download and install the Prime Video app.
What TVs are compatible with Amazon Prime?
- Most smart TVs, like Roku, include a Prime Video channel.
- Connect a streaming player like the Amazon Fire Stick to your TV to watch Prime Video on an older TV.
Why can't I get Amazon Prime on my smart TV?
If Prime Video isn't working on your usual device, try it elsewhere. If it won't run on your smart TV or Roku, for example, open the Prime Video app on your smartphone and try it there, or open Prime Video in a browser on your computer. Reboot the device that Prime Video isn't running on, and try again.
How do I restart Amazon Prime on my TV?
To fix Prime Video not working on your TV, simply restart it by disconnecting it from the power source and reconnecting it again. When the TV boots up, try opening Amazon Prime Video again to see if it works. The same applies to your mobile phone or computer.