Restart your device. Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there's a difference. If not, turn mobile data off and Wi-Fi on and check again.
Why is my phone showing offline?
WiFi/Network Issues - Check that your device is properly connected to your local network (either the WiFi or Ethernet connection is active and the device has an IP address). Internet is down - Work with your internet service provider to reset your internet connection.
How do I get my android off offline mode?
Choose Settings. Click Turn on. To disable offline access, click Turn off.2021-07-19
Why does it say my phone is offline?
WiFi/Network Issues - Check that your device is properly connected to your local network (either the WiFi or Ethernet connection is active and the device has an IP address). Internet is down - Work with your internet service provider to reset your internet connection.