Amazon's mission is to be 'Earth's most customer-centric company', and our award-winning Customer Service team is an essential part of that mission. We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7.
How do I get a refund on Amazon that was not received?
Log in to Amazon and go to Help > Browse Help Topics > Need More Help > Contact Us. You can choose whether to speak via a bot or by phone (though the phone option is not immediately obvious). Explain your issue to the rep and Amazon will investigate the case. If you're claim is genuine, they will issue a refund.
Can I chat with Amazon Customer Service?
Online Chat
Can I cancel Amazon Prime at any time?
Membership Cancellation If you signed-up for your Prime membership directly through us, you may cancel your Prime membership any time by visiting Your Account and adjusting your membership settings.
Is it easy to cancel Amazon Prime?
If you've decided you want to cancel your Prime membership, you can do so by clicking the End Membership button on the left side of the Manage Prime Membership Page. You'll find the link right below where your renewal date is listed.Jun 6, 2021
Can I cancel Amazon Prime membership after one month?
You can end your Prime membership by selecting the End Membership button on this page. Paid members who haven't used their benefits are eligible for a full refund of the current membership period. We'll process the refund in three to five business days.
Does Cancelling Prime trial end immediately?
As long as you cancel your membership before those 30 days are over, you're in the clear and won't get billed. Even after you cancel, you actually have until the end of the 30-day trial to continue using your Prime membership (including free 2-day shipping and access to Prime Video).May 6, 2021
How do I know if I have an Amazon account?
To see if you have an active Amazon Prime account, log in to Amazon and click on the “Prime Membership” option where your status is displayed. You can also select ”Memberships & Subscriptions” to view all current and past Amazon subscriptions on the same page.
Do I have an Amazon account number?
Once logged in you will be taken to the Manage Your Account screen. Your account number is a 12 digit number located beneath the Sign Out link.