If your prepaid device has been lost or stolen, go to the Suspend Service page in My Verizon to suspend your line and prevent unauthorized use. For step-by-step instructions, refer to the Suspend Service section in the My Verizon for Prepaid How to Use Guide.
Can Verizon lock my stolen phone?
Subscribing to Total Mobile Protection means no worries—you're protected if your device is lost, stolen, damaged (even from water) or has a mechanical or electrical defect after the manufacturer's warranty expires. It offers a replacement device as soon as the next day.
What happens when you report a phone lost?
Immediately report the theft or loss to your service provider. You will be responsible for any charges incurred prior to when you report the stolen or lost device. Your service provider may be able to use your IMEI or MEID or ESN number to disable your device and block access to the information it carries.
What should I do if I lose my Verizon phone?
Contact Verizon: Log in to My Verizon or call (800) 922-0204 to suspend service and report a lost or stolen device. Use anti-theft software such as Verizon Mobile Security to wipe your device of any sensitive information.
How do I report my Verizon phone stolen?
For instance, if you're dealing with a Verizon lost phone either contact Verizon directly at (800) 922-0204 or log in to My Verizon to report the phone lost or stolen and suspend service.Jul 10, 2020
Can Verizon lock a stolen phone?
Verizon says it's locking its phones down to combat theft. The wireless carrier has been selling phones unlocked, allowing you to swap SIM cards and use other carriers. Soon, it'll lock phones for a certain period. Verizon is changing its policy of selling unlocked phones.Feb 12, 2018
How can I block my stolen phone with IMEI number?
- Step 1: Get your phone's IMEI number.
- Step 2: Now contact your network carrier.
- Step 3: Get over with the identification process and provide them with the IMEI number, asking to block the phone due to theft or loss.
- Step 4: Once done, your mobile phone will be blocked in few minutes.
What do do when your phone is stolen?
- Check that it isn't just lost. Someone swiped your phone. ...
- File a police report. ...
- Lock (and maybe erase) your phone remotely. ...
- Call your cellular provider. ...
- Change your passwords. ...
- Call your bank. ...
- Contact your insurance company. ...
- Note your device's serial number.