- 0345 300 3833. (Open 8am to 8pm, 7 days a week) Calls may be monitored and/ or recorded for security and service improvement purposes.
- 0121 265 3051. (Open 8am to 8pm, 7 days a week)
How do I use my Partnership Card online?
- To make a payment through your online banking. You will need to log in to your Bank or Building Society online account and select the option for making a payment.
- Always make sure you use the 16-digit Partnership Card number of the primary card holder as the payment reference.
How do I apply my John Lewis Partnership discount online?
- Sign into your account using your browser (not in the Johnlewis.com app)
- Select My Account.
- Select My Details.
- Click on the bar that says My Details.
- You should see a pop up box that says ADD PARTNER DISCOUNT.
How do I change my address on my John Lewis Partnership Card?
To update any account details, log into your account and scroll down to the 'Your details' section. There are options to update your contact details, address, payment details, your service appointments, promotional preferences or to edit your password.
How do I add a payment card to my John Lewis account?
- Online: Log in to your online account and apply there.
- By post: download the request for an additional cardholder form (PDF) and send it to us at the address on the form.
- By phone: call us on 0345 300 3833 (8am to 8pm, 7 days a week) and we'll send you a form to complete and return.
Does John Lewis Finance have an app?
Make your everyday a little easier You can manage your account online and on the move with an online account and the Partnership Card app. Once logged in, you can: See your current balance and what's available to spend. See recent transactions, including pending transactions.
Does John Lewis Partnership Card have an app?
Download the Partnership Card app The app is available to download for iOS or AndroidTM, so you can get started right away. When setting up the app, be sure to add the same mobile number linked to your Partnership Card account.
How do I add my partner card to my wallet?
Go to Settings and open “Wallet & Apple Pay”. Select “Add Debit or Credit Card”. From there, follow the on-screen instructions.
How do I activate my Partnership Card?
You can activate your card by logging into your online account and visiting the 'Manage my account' section. If you need any help logging in, see our step-by-step guide. Alternatively, you can activate your card by calling our 24/7 automated phone line on 0345 300 3832. Please have your card to hand.
Is John Lewis Partnership Card A MasterCard?
Security and regulation: John Lewis have partnered with HSBC to provide the Partnership Card, which is a MasterCard - so you're protected by MasterCard Identity Check when shopping online.