Return to Stores – you can return non-furniture items to your local Pottery Barn store for free. A gift receipt or original receipt is required for all returns and exchanges.
What does Pottery Barn do with returned items?
Since the company launched in 2014, it has partnered with clothing brands like Mara Hoffman and prAna to take returned product, clean it, then resell it at prices that are 20% to 40% lower than the original price.Sep 18, 2020