CarMax's brand is synonymous with transparency. The retailer has a no-haggle policy for used-vehicle prices and trade-in offers. CarMax gives free, no-obligation valuations and offers consumers a price that's good for seven days.2019-02-05
How long does CarMax approval take?
Most of CarMax's financing decisions are available within 20 minutes. If you discover a better financing option within three business days, CarMax allows you to replace your loan with another financing option at no cost. You can add co-buyers to preapproval or finance applications.2021-10-22
Does CarMax have a service department?
Visit a CarMax Service Center® for repairs.
Does CarMax approve everyone?
We successfully provide options to customers with many different credit profiles because we work with some of the country's leading financial institutions, which improves your chances of getting approved. If you'd like to learn more about credit scores, check out our article about understanding credit ratings.2017-06-22
What is the CarMax process?
Using CarMax's website, you can reserve a car, schedule a test drive, check the vehicle history report, get pre-approved for financing, and schedule a trade-in. The rest of the process will require some form of human interaction, however.2020-10-29