We'll take back any contacts you haven't worn. Opened boxes, single lenses, and even a lens from 2005. We've got your back.
Can I return my contact lenses?
If you are still unsatisfied, and want to return your contact lenses, print and fill out a claim form. Mail the form, receipts and opened ACUVUE® boxes to the address on the claim form; return unopened boxes to your doctor. in the mail.
Does 1800 contacts take unused contacts?
We'll take back any contacts you haven't worn. Opened boxes, single lenses, and even a lens from 2005. We've got your back.
Are 1800 contacts trustworthy?
1-800 Contacts is an accredited company with the Better Business Bureau (BBB). They have an A+ rating from the BBB based on their commitment to customer service. There are about 30 customer complaints on the BBB site, all of which 1-800 Contacts has responded to.2021-03-11
Does 1800 contacts call your doctor?
After you submit your order we will act on your behalf to quickly verify or obtain your prescription information. We are required by law to verify your prescription with your doctor. This helps to ensure that we provide you with the correct contact lenses in your order.
How do I return unused contacts?
If you are still unsatisfied, and want to return your contact lenses, print and fill out a claim form. Mail the form, receipts and opened ACUVUE® boxes to the address on the claim form; return unopened boxes to your doctor. in the mail.
Is 1800 contacts still in business?
What is 1-800 Contacts? In terms of the telehealth boom we're seeing now, 1-800 Contacts was way ahead of the curve. The company was founded in 1995, which makes them the oldest prescription-by-mail optical company that's still operating.2021-03-11
Can unused contacts be returned?
If you are still unsatisfied, and want to return your contact lenses, print and fill out a claim form. Mail the form, receipts and opened ACUVUE® boxes to the address on the claim form; return unopened boxes to your doctor. in the mail.
What if my prescription is expired 1-800 Contacts?
1-800 Contacts backs its products with a 100% guarantee, offering refunds for torn lenses and sealed lenses that are expired or unused. Customers can also get a refund if their prescriptions change before they finish using their supply.2021-08-09
Does 1-800 Contacts call your doctor?
By law, we have to verify your prescription to make sure the contacts we're sending out are correct. We can contact your eye doctor's office for you, but it can take up to one business day to hear back from them.
Can contact lenses be returned?
The answer is more than a simple yes or no. Each retail company has its own return policy, with most requiring that unused or defective lenses be returned within 30 days. The best plan is to research the specific return policy for the company you are ordering contacts from.