Amazon Photos is a secure online storage service for your photos and videos. Securely back up your photos to the cloud with Amazon Photos. All Amazon customers get 5 GB full-resolution photo and video storage. Amazon Prime customers get unlimited full-resolution photo storage, plus 5 GB of video storage.
Why won't Amazon Photos upload my videos?
Confirm that your photos and videos meet the file requirements. Check that the upload over Wi-Fi and/or cellular data via the Auto-Save feature is enabled. If on a mobile device, check that the files you are uploading are no larger than 2 GB. Use the Amazon Photos desktop app for larger files.
Why did my Amazon Photos disappear?
If you don't see your saved or uploaded photos in your Amazon Photos, try these common troubleshooting steps. Check that you are connected to the right account by signing out and signing back in. Confirm that there is available storage space. Check if Auto-Save is activated on Amazon Photos for mobile.
How do I retrieve Amazon Photos?
To recover deleted photos, go to https://www.amazon.com/clouddrive. Click on the navigation menu (the three horizontal lines) located at left of the window and select "Deleted" option from the list. Select the photos or photo folders which you want to recover and click "Restore" button.
How large is Amazon cloud storage?
Individual Amazon S3 objects can range in size from a minimum of 0 bytes to a maximum of 5 TB. The largest object that can be uploaded in a single PUT is 5 GB. For objects larger than 100 MB, customers should consider using the Multipart Upload capability.
Does Amazon Cloud Drive storage?
Amazon Drive is a secure online storage service for your photos, videos, and files. Every Amazon customer gets 5 GB of free storage shared with Amazon Photos. If you need more storage, Amazon Drive offers a selection of monthly and annual storage plans.
How much storage Amazon has?
5 GB
What is the maximum storage capacity of the cloud?
There is a maximum size limit of 5 TiB for individual objects stored in Cloud Storage. The maximum size of a single upload request is also 5 TiB. For uploads that would take a long time over your connection, consider using resumable uploads in order to recover from intermediate failures.
How do I organize folders in Amazon Photos?
You can create albums to arrange your photos. Click the Albums category and then click the Create new album button. You can select individual photos you want to include in the new album or bulk upload. To select an entire group of photos by a specific date, click the circle in front of the date.
How do I manage my Amazon Photos?
- Add Photos. To add photos from your Amazon Photos collection, select Add photos.
- Remove Photos. To remove a photo or photos from the project, select the X on the photo, which appears when you hover over the image.
- Size.
- Edit Photos in Your Project.
How do I clean up photos on Amazon?
- Open Amazon Photos.
- Choose photos or videos you want to delete.
- Select Move to Trash.
- Click on Delete. Deleted items from Amazon Photos are added to your Trash folder.
Is Amazon Photos the same as Amazon cloud?
Amazon Photos and Amazon Drive are both cloud storage services, but offer different features. Amazon Photos is a secure cloud storage service for photos and videos. Amazon Drive is a secure cloud storage service for most common file types. Upload, download, view, edit, and create albums or share photos and videos.
How do I navigate to Amazon Photos?
You can access your photos and videos through the Amazon Photos mobile app (iOS and Android), web app, or desktop app.
How do I see folders in Amazon Photos?
- Open the Amazon Photos app.
- Tap the Menu icon in the upper left corner of the screen.
- Tap Albums.
- Scroll down to the bottom of your albums until you see a folder icon.
- Tap Go to Folders.